Manager of Client Support Services HV-NTP-71725 at Hudson Valley Community College

Last Name

First Name *

Address *

City *

State *

Zip *

Phone *

Email *

Cover Letter *

Resume *

Do you have a minimum of a Bachelor’s degree in Information Technology, Computer Information Systems, Cybersecurity, or a related field? *

Do you have a minimum of at least five (5) years of experience in an IT help desk or end-user support environment? *

Do you have a minimum of at least (2) years in a post-secondary IT Help Desk environment? *

Do you have the demonstrated ability to troubleshoot and resolve hardware, software, and network issues across various devices and platforms, including desktops, laptops, tablets, and mobile devices? *

Are you proficient in the use of modern operating systems, including Windows 11 and macOS Sonoma, and familiarity with mobile device management (MDM) solutions? *

Do you have the demonstrated ability to effectively train and support end users across a range of technology platforms and skill levels? *

Do you have strong written and verbal communication skills, with a focus on clarity, customer service, and user education? *

Do you possess a valid New York State driver’s license and be eligible to operate a college vehicle as required? *

Please upload a copy of your transcripts of your highest degree confirmed. *

See all the jobs at Hudson Valley Community College here: http://hvcc.recruiterbox.com/jobs

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